I am visiting many companies, state offices, as everybody. When I lead companies, I always took care also about our Reception. It is so important, it is wide open window into the company. Same as field Sales people, Customer Service, also Reception gives important messages to customers, visitors, about the company.
When I come into the Reception, I see and mostly also hear :
1 – How does Reception look
2 – What is the look of the Receptionist
3 – How she behaves to me (mostly is she)
4 – How she behaves generally
5 – How the people communicate together – receptionist +employees
6 – What is the job description of the receptionist
If I have to wait sitting on the chair, I start a small chat with receptionist…just by entering the Reception I get a lot of info 🙂
1 – what league of proffessional leve is the company – (my levels – 1st league – very good)
2 – what is the Company Owner, General Manager like
3 – what is the company´s team of people like
4 – due to my findings I event. adjust my mental preparation for the dealing with Company Owner or GM, because I already guess who he or she is
Do you want to know more about Business Leadership Skills, how to manage a company and people the right way? Or do you face now some problem in your company and you ´d like to consult it?
General Trainings I provide via Email.
Business Leadership, Company Management problems is better to consult in EU – via cell phone, and outside EU – Skype.
Have a look at Shop – category AYAHODA Consulting
Or contact me on : [email protected]
Ing. Jana Yahoda MBA
Business Leadership Skills Coach & Mentor for Entrepreneurs, Company Owners, Top Managers