Delivery Time

Our products displayed at the eshop are on stock and we can ship them to you immediately.

Returns

We do not accept returns because of expensive mail cost. Please read carefully the products descriptions, colors and size table (below) – I recommend this blog article too.

We can only accept back our handknits, if by any case something will be wrong knit in pattern. We didn´t have any claims up to now, but it is handwork, only one additonal person checks the product.
In such case we have a standard 14 days return policy. This means that items have to be shipped back to us within 14 days of receipt and they must be in a perfect condition, not washed.

In case of returns we do not refund shipping costs.

If you have any question, please contact us at [email protected].

Cancellations

We do not accept cancellations once your order has been submitted and paid by you.
However, if you need any changes made to your order, please contact us immediately at [email protected]. We will try to do our best to fulfill your request.

Order Status

To check your order status, please contact us at [email protected]. We will respond to you asap.
If requested we will also send you the tracking number of your parcel if already shipped.

Size table – Europe / US

The dimensions below should correspond to your exact body size. The knitwear will be larger or smaller due to your wish.
To get the dimensions in inches, please divide the numbers below by 2.54

The dimensions below are in cm for a woman with an average height of 168 cm (5’6”).

Size – Europe / Germany	36	38	40	42	44	46	48	50
Size – US	6	8	10	12	14	16	18	20
Bust	84	88	92	96	100	104	110	116
Waist	66	70	74	78	82	86	92	98
Hip	90	94	98	102	106	110	116	122
Arm length	59	60	60	61	61	61	61	62