Delivery Time
Our jewelry and accessories are in most cases in stock and we ship them to you immediately. Depending on your location the delivery time should not exceed 14 days.
Our knitwear is made to order and with care and precision. This means hours and hours of careful knitting often counting every stitch. That is why the delivery time varies between 4-6 weeks, depending on your location. We use quality yarns, mostly imports, try to get fairtrade yarns, and we have them mainly on stock.
Returns
To avoid returns, please read carefully upfront the products descriptions, colors and size table (below).
We have a standard 14 days return policy on our products. This means that unwanted items have to be shipped back to us within 14 days of receipt and they must be in a perfect condition.
Please note that our knitwear is hand made to order and therefore we can only accept returns in case the item is faulty.
In case of returns we do not refund shipping costs.
If you have any question, please contact us at [email protected].
Cancellations
We do not accept cancellations once your order has been submitted and paid. This is due to most of our items being made specifically to your order.
However, if you need any changes made to your order, please contact us immediately at [email protected]. We will do out best to fulfill your request.
Order Status
To check your order status, please contact us at [email protected]. We will be happy to share with you at what stage is or are your ordered products.
If requested we will also send you the tracking number of your parcel if already shipped.
Size table - Europe / US
The measurements below are in cm for a woman with an average height of 168 cm (5’6”).
| Size – Europe / Germany | 36 | 38 | 40 | 42 | 44 | 46 | 48 | 50 |
| Size – US | 6 | 8 | 10 | 12 | 14 | 16 | 18 | 20 |
| Bust | 84 | 88 | 92 | 96 | 100 | 104 | 110 | 116 |
| Waist | 66 | 70 | 74 | 78 | 82 | 86 | 92 | 98 |
| Hip | 90 | 94 | 98 | 102 | 106 | 110 | 116 | 122 |
| Arm length | 59 | 60 | 60 | 61 | 61 | 61 | 61 | 62 |
